Terms of Service

VcrewX is a talent marketplace operated by VstreamX Studio Inc. (“VstreamX”, “we”, “us”). These terms govern your use of vcrewx.com and the VcrewX portals (together, the “platform”), whether you use it as a company hiring remote professionals (a “client”) or as a professional offering services (a “contractor”).

By creating an account or using the platform, you agree to these terms. If you are agreeing on behalf of a company, you confirm you are authorized to bind it.

The platform lets clients publish roles, review profiles and proposals, agree contracts and milestones, and pay for completed work; and lets contractors publish a profile, apply to roles, track contracts, and withdraw what they have earned. It includes workspace tools — task boards, timesheets, documents and messaging — and optional AI-powered assistance that prepares routine work for a person to review.

VcrewX is the venue and the payment rail. We are not a party to the contract between a client and a contractor, we do not supervise the work, and we do not guarantee that any role will be filled or that any contractor will be engaged.

You must give accurate information and keep it current. You are responsible for keeping your credentials confidential and for activity under your account. One account per person or company; accounts may not be shared, sold or transferred. We may suspend or close accounts that are shared, misused, used to circumvent these terms, or associated with fraud.

Contractors on the platform are independent contractors. Nothing on the platform creates an employment relationship, a partnership, a joint venture or an agency relationship between VstreamX and a contractor, or between VstreamX and a client.

A contractor engaged by a client contracts with that client. The client is responsible for how it engages, directs and pays for that work under the laws that apply to it. Contractors are responsible for their own taxes, benefits, insurance and business registrations in their own country.

Classification is a question of substance, not of labels. Clients that direct a contractor’s hours, methods and reporting lines as they would an employee’s may create obligations under their local law regardless of what this section says, and each party is responsible for taking its own advice on that.

• Hiring is free for clients. Signing up, publishing a role, reviewing applicants and engaging someone cost nothing.
• Contractor commission — 10%. VcrewX retains 10% of what a contractor is paid through the platform. It drops to 5% on work for a client the contractor has been working with for 12 months or more, counted from their first paid work together, and applied per client.
• Cross-border charge — 1%. An additional 1% applies to withdrawals by contractors whose certified tax residence is outside the United States, reflecting the cost of moving funds across borders. It is shown on the withdrawal screen before you request it.
• Membership — $79/month. Optional for clients, billed monthly through Stripe, cancellable at any time from the billing portal. It adds the AI-powered workspace. It is never required in order to hire.

Fees are exclusive of any taxes we are required to charge. We will give notice before changing them; changes do not apply retroactively to work already funded.

Fixed-price work is funded before it starts. A client funds a milestone through Stripe; the amount is held by VcrewX and is not paid to the contractor until the client approves the work. Approving a milestone releases the funds, less the fees in §5.

Funded amounts that are refunded to a client are returned to the original payment method, net of any amount already released. We do not release funds without a client approval, and we do not refund amounts a contractor has already been paid.

Contractors withdraw available earnings to a destination they supply with each request. The minimum withdrawal is $25. Withdrawals are sent by our team rather than by an automated transfer, so they can reach contractors in countries automated rails do not serve; we send them within 5 business days, and the date a request is due by is shown on the request itself.

Tax documentation is required before a first withdrawal: a W-9 from US persons and a W-8BEN from everyone else. We may withhold a withdrawal where documentation is missing, where the destination details are inconsistent with the account holder, or where we are required to by law.

Clients and contractors introduced through VcrewX agree to keep payment for that engagement on the platform. Taking an introduced engagement off-platform to avoid the commission deprives the marketplace of the fee that funds it, and we may suspend accounts that do so. Nothing here prevents a client and contractor from working together after ending their engagement on the platform in the ordinary way.

Raise a dispute with the other party first. If it cannot be resolved, contact us and we will review the contract, the milestone record and the messages on the platform, and decide how funded amounts should be handled. That decision binds the release of funds we hold; it does not decide the underlying legal rights of either party, and either may pursue those elsewhere.

You agree not to: use the platform for anything unlawful; misrepresent your identity, experience or work; post another person’s profile as your own; harass or discriminate against other users; attempt to gain unauthorized access to any account, system or data; interfere with the platform; scrape or harvest data; or use the platform to launder funds or evade sanctions. We may remove content and suspend accounts for breach.

The platform itself — its software, design and brand — belongs to VstreamX. You may not copy, distribute or create derivative works from it without written permission.

You keep ownership of what you upload, and grant us the licence we need to host, display and process it in order to run the platform. Ownership of work a contractor delivers to a client is governed by the agreement between them; where their agreement is silent, work paid for in full belongs to the client.

The platform includes tools that prepare routine work — drafts of replies, task updates and follow-ups — for a person to review. Assisted output is scored for risk and confidence, and anything sensitive, including messages sent outside the platform, escalations, and anything involving money, requires a human approval before it takes effect.

Assisted output can be wrong. It is a draft, not advice, and the person who approves it is responsible for it. How data reaches these tools is described in our Privacy Policy.

The platform is provided “as is”. We do not warrant that it will be uninterrupted or error-free, and we do not verify, endorse or guarantee any user, profile, role, proposal or piece of work. Screening and hiring decisions are yours.

To the maximum extent permitted by law, VstreamX is not liable for indirect, incidental or consequential damages, for lost profits, or for the acts and omissions of any client or contractor.

Our total aggregate liability is capped at the greater of the fees we retained from you in the twelve months before the claim, or $100. Nothing here limits liability that cannot be limited under applicable law, and nothing here limits our obligation to account for funds we hold on your behalf.

You may close your account at any time. We may suspend or close an account for breach of these terms, for fraud or suspected fraud, or where we are required to by law. Closing an account does not cancel obligations already incurred: funded milestones are settled or refunded, and earned amounts remain payable subject to §7.

These terms are governed by the laws of the Province of Manitoba and the federal laws of Canada that apply there. Disputes over them are subject to the exclusive jurisdiction of the courts of Manitoba.

We may update these terms. The version and effective date at the top always reflect the current text, and we will give notice of material changes by email or in the platform. Continued use after a change takes effect is acceptance of it.